Please read this page before purchasing any courses from the catalogue.
By purchasing any course, program, membership, template, or resource from Cupcake Consulting™ Inc., you acknowledge that you have read this page and agree to the following Terms & Conditions.
These terms are designed to protect the integrity of the program, the intellectual property contained within it, and the experience of all learners.
Because all course materials include proprietary information, digital downloads, templates, and intellectual property that cannot be “returned,” all sales are considered final once materials are accessed.
To maintain fairness and prevent misuse, the following refund windows apply:
Refunds are available within 24 hours of purchase ONLY. All refunds are offered as a store credit.
After 24 hours, no refunds or cancellations will be provided under any circumstances
If you are within the 24-hour window, we will first monitor our records to ensure the student has not accessed, downloaded, copied, or saved any course materials
If the student has accessed the courses, refunds within the 24-hour window will not be offered.
Refunds are available within 12 hours of purchase ONLY. All refunds are offered as a store credit.
After 12 hours, no refunds will be granted under any circumstances
If you are within the 12-hour window, we will monitor our records to ensure the student has not accessed, downloaded, copied, or saved any course materials
If the student has accessed the courses, refunds within the 12-hour window will not be offered.
Store credit may be used toward:
✔ course upgrades
✔ subscriptions
✔ other courses
Store credit will NOT be offered if the learner has downloaded, copied, or accessed course content in any way.
Cupcake Consulting™ Inc. reserves the right to deny refunds or revoke access from users who:
request multiple refunds
display suspicious patterns of downloading then refunding
violate intellectual property rules
All decisions are final.
All courses offered by Cupcake Consulting™ Inc. are subscription-based. Access to course materials is provided only for the duration of an active monthly or annual subscription.
There is currently no lifetime access option.
You must maintain an active subscription (monthly or annual) to access course videos, templates, assignments, resources, and any updates.
If your subscription expires or is not renewed, your access will end immediately.
Provides access to all purchased or included courses for 30 days from the date of purchase.
Access will automatically renew unless cancelled prior to the renewal date.
If cancelled, you will retain access until the end of your current billing period; after that, access ends immediately.
Provides access for 365 days from the date of purchase.
Will automatically renew unless cancelled before the renewal date.
If cancelled, access continues until the end of the paid year, then ends immediately.
If a subscription is not renewed—whether monthly or annual—the student will:
Lose immediate access to all course materials
Lose access to templates, samples, downloads, and updates
Lose access to the coaching support portal
Lose access to community spaces if applicable
To regain access at any time, a new active subscription must be purchased.
If a subscription lapses and is renewed in the future:
The student must pay the current price at the time of re-enrollment
Previous pricing will not be honoured
While your subscription is active, you will receive access to all new materials, updates, templates, and improvements added to the course.
If your subscription expires, you will lose access to all future updates.
Subscription access is for one user only.
Sharing logins or granting access to others is strictly prohibited and may result in account suspension without refund.
All materials, templates, videos, assignments, contracts, samples, budgets, worksheets, and digital downloads are the exclusive property of Cupcake Consulting™ Inc.
By purchasing any product, you agree that you:
share, copy, resell, or distribute any course materials
publish or post templates online
use the content to create your own course, training, or guide
claim the material as your own
share login access with others
use templates for your own business
complete assignments and save copies for personal use
apply the lessons to your own business operations
Violating these terms is a breach of copyright and intellectual property law and may result in legal action and immediate removal from all programs without refund.
This program offers educational guidance and tools but does not guarantee specific business income or results.
You are responsible for implementing the strategies and following through on assignments.
The information provided in all Cupcake Consulting™ Inc. courses, including but not limited to The Cake (Proposals)™, The Filling (Pricing)™, The Frosting (Negotiations)™, The Cupcake Consulting™ Business Plan Guide and The Complete Cupcake Consulting™ Guide, is for educational and informational purposes only.
Nothing in the course materials should be interpreted as legal advice, professional legal counsel, or a substitute for consulting with a licensed lawyer.
Any sample contracts, agreements, templates, or documents included in the course are provided solely as examples to help you understand how these documents are commonly structured.
These are not legal documents tailored to your specific situation, and using or modifying them does not create a paralegal–client relationship.
Cupcake Consulting™ Inc. does not guarantee that any sample document is appropriate, sufficient, or legally enforceable in your jurisdiction.
The negotiation strategies and information taught in The Frosting are intended for educational purposes only.
They do not constitute:
legal advice
legal representation
contract review services
or a professional recommendation on how to negotiate any specific agreement
If you intend to:
negotiate a contract,
sign an agreement,
use or modify any contract template, or
rely on a business document for legal or financial purposes,
You are strongly encouraged to seek advice from a qualified lawyer or licensed legal professional in your province or territory.
Cupcake Consulting™ Inc. is not responsible for any losses, disputes, decisions, or outcomes that arise from using the educational materials provided in these courses.
These Terms & Conditions and any dispute, claim, or controversy arising out of your purchase or use of Cupcake Consulting™ Inc. courses, subscriptions, templates, or materials shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
By purchasing any product or service from Cupcake Consulting™ Inc., you agree that any legal action, lawsuit, claim, arbitration, or proceeding—whether brought by you or by Cupcake Consulting™ Inc.—must be commenced and conducted exclusively in Toronto, Ontario, Canada.
You also agree that you will not initiate or participate in any legal dispute in any jurisdiction outside Toronto, Ontario.
If a dispute arises, the parties may mutually agree to proceed by arbitration, mediation, or litigation, but regardless of the method chosen, the location must remain Toronto, Ontario.
All arbitration shall be conducted under the rules of an established, mutually agreed-upon arbitration body within Toronto.
By using or purchasing any course or product from Cupcake Consulting™ Inc., you willingly and irrevocably attorn (submit) to the exclusive jurisdiction of the courts and tribunals of Toronto, Ontario for the resolution of any dispute.
In the event of litigation or arbitration, each party shall bear their own legal costs unless otherwise determined by the court or arbitrator.
For support or questions, email info@cupcakeconsulting.ca
You've got questions. We've got answers.
Refunds are only available within the first 24 hours (for the full guide or bundle) or 12 hours (for mini-courses) for materials that have not been accessed by the student. After that, because the materials include proprietary templates and digital downloads, all sales are final. Store credit may be offered at our discretion.
Please note that we review our records to ensure materials have not been accessed before approving refunds.
Please review our terms and conditions for additional information regarding refunds.
Because our courses include downloadable templates, sample contracts, budgets, and proprietary tools that cannot be “returned,” we have a strict refund policy to prevent misuse.
No. Sharing, copying, or distributing the content violates our terms of use and copyright laws. Your purchase grants access to one user only.
Yes! Within the first seven (7) days of your monthly subscription and the first thirty (30) days of your annual subscription, if you choose to upgrade to the full guide, the cost of your mini-course will be applied toward the price of the full program.
Please note, you must choose to upgrade at least 21 days before your monthly subscription ends and at least the first 11 months before your annual subscription ends.
Example: If you purchase the mini-course on December 1st on a monthly subscription, you must request the upgrade no later than December 8th. If you purchase the mini-course on December 1st on an annual subscription, you must request the upgrade no later than January 1. Otherwise, you will not be eligible for the upgrade.
If you choose this option, please send us an email to receive a special discount code.
All learners can submit questions through the platform. For full Guide students, this includes direct access to your coach for support.
Yes. All templates are provided in fillable or editable formats for personal business use.
However, the contract template in The Frosting (Negotiations)™ is not editable or printable. It is a sample document only, and attempting to copy it for personal or business use is strictly prohibited and done at your own risk. We strongly recommend you obtain legal advice when reviewing and signing contracts.
Effective Date: March 1, 2023
1. Introduction
Welcome to Cupcake Consulting™ Academy. We respect your privacy and are committed to protecting your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website [www.cupcakeconsultingacademy.podia.com].
2. Information We Collect
We may collect the following types of information:
Personal Information: When you register, contact us, or engage with certain features, we may collect personal data, such as your name, email address, phone number, or other identifiable information.
Usage Information: We collect data about how you use our website, such as pages visited, time spent on our website, and other interaction details. This data is collected through cookies and similar technologies.
Cookies and Tracking Technologies: Our website uses cookies and similar tracking technologies to enhance your experience, personalize content, and analyze site traffic. You may choose to disable cookies through your browser settings.
3. Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as described in this policy. Where possible, we will obtain your express consent before or at the time of collecting personal information. If we wish to use your information for a new purpose, we will seek your consent before doing so.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us as outlined below.
4. How We Use Your Information
We may use your information for the following purposes:
To Provide Services: To provide and manage your access to our website and fulfill any requests you make.
To Improve Our Website: We use analytics to understand how our users interact with our website to improve its functionality and user experience.
Marketing Communications: With your consent, we may use your contact information to send promotional messages about our services, updates, or offers.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers to assist us in operating our website. These service providers are contractually bound to protect your information in compliance with Canadian privacy laws.
Legal Requirements: We may disclose your information to comply with applicable laws or in response to lawful requests, such as subpoenas or court orders, or to protect the rights, safety, and property of [Your Website Name] and others.
6. Security of Your Information
We take appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, following industry best practices. However, please note that no data transmission over the internet can be guaranteed as 100% secure.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once no longer required, we will securely destroy, erase, or anonymize your personal information.
8. Your Rights
Depending on your jurisdiction, you may have certain rights under Canadian privacy law, including:
Access: You can request access to the personal information we hold about you and request corrections for inaccuracies.
Correction: You may request that we correct any inaccurate or incomplete information.
Withdrawal of Consent: You can withdraw your consent to the use of your personal information, subject to legal or contractual limitations.
Deletion: You may ask us to delete your personal information, subject to legal obligations to retain data.
9. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before sharing any personal information.
10. Children’s Privacy
Our website is not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website, and the effective date will be updated accordingly.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: